If the cat goes missing or the collar is lost, you can activate the search mode. To do this, go to the map, choose the lost cat and click on “Activate search”. The activation may take up to 15-20 minutes, especially if the collar is within the Home WiFi zone.
Sound and light signal supports the search function, e.g. in the dark or in loud surroundings.
If the collar has enough battery, wait until it's dark outside: the light and sound signals are more visible and audible in the dark.
Once the search is active, tap on "Active" to see how far away you are. Your location is shown as a blue dot that moves towards the lost cat or collar when approaching it.
To turn off search mode and/or the sound and light signal, tap on the respective icon.
The search mode is battery-intensive. Therefore we suggest only activating search mode when necessary.
Supporting search functions
"Trail" and "Last seen WiFi" can help you find your cat or collar. Look for your cat in the vicinity - especially in basements or garages where reception is poor.
This information may serve as an orientation aid, e.g. if you recognize the WiFi of your neighbor or follow the direction your cat took.