Shipment and delivery

Delivery

Delivery is offered worldwide.

KADDZ works in approximately 200 countries; however, the data quality depends on the respective network. You can download the country list here:

Delivery time

All details regarding the delivery time are to be understood as anticipated delivery times. If the requested products are not in stock and unable to be shipped immediately, the delivery time will be specifically mentioned on the respective product page.

As a rule, delivery time takes approximately 5-10 days, depending on destination country an provided the goods are available.

At present, the goods are shipped abroad once a week via DDP customs clearance.

Shipment tracking

As soon as your package has been handed over to our shipping partner, you will receive the shipment number with the shipping confirmation so you can follow the status of your shipment.

Shipping costs

The shipping costs depend on the desitination country and are displayed in the shopping cart before you complete and submit your order.

Please note that shipments might have additional customs charges to be paid by the customer.

Packaging

Sustainability is important to us. That is why we use simple cardboard boxes without any plastic accessories. The box can also be reused for return shipments (e.g. for repairs).

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