Shipment and delivery

Delivery

Delivery is offered worldwide.

KADDZ works in approximately 200 countries; however, the data quality depends on the respective network. You can download the country list here:

Delivery time

The goods are usually cleared and taxed for shipments abroad, and shipped within Switzerland with the Swiss Postal Service.

As a rule, the delivery time takes approximately 5-10 days, depending on destination country and provided the goods are available.

Due to the current corona crisis, delivery delays may occur. Thank you for your understanding.

At present, the goods are shipped abroad once a week via DDP customs clearance.

Shipment tracking

As soon as your package has been handed over to our shipping partner, you will receive an e-mail including the shipment number so you can follow the status of your shipment.

Shipping costs

The shipping costs depend on the destination country and are displayed in the shopping cart before you complete and submit your order.

A flat shipping fee of EUR 10 applies to Europe and the United Kingdom.

A flat shipping fee of EUR 40 applies to the rest of the world.

Packaging

Sustainability is important to us. That is why we use simple cardboard boxes without any plastic accessories. The box can also be reused for return shipments (e.g. for repairs).

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